When we think about building strong public relations and media relations habits, we often think externally. Yet, your most-important customer is internal: your employees. One of the most critical intersections of human resources and corporate marketing today is employee communications. A well-designed employee communications program infuses organizations with personality and conveys policies, philosophy and goals.
During unstable economic times, it’s natural to want to “duck and cover.” Some executives figure that no communication with employees is better than a steady stream of bad news. However, a thoughtful corporate communications program can increase employee retention, improve productivity and squelch damaging rumor mills. Continue reading →